Exhibit 5a | Creative Disobedience

So, I emailed Apple on 7/15 asking for information on how to cancel my MobileMe account and get a refund. According to all of their literature I can cancel the service with 45 days to get a refund. I got the automated response from Apple telling me someone would get back to me in 48 [...]

This is a Microsoft-style experience, only it’s coming from the Steve Jobs, not Bill Gates. Over the weekend I blew $99 on MobileMe and as of yet, have received nothing but grief. Here’s where I stand now, three days later:
On Saturday morning I signed up for the trial of Mobile Me. It was a bit [...]

As a proud and mostly satisfied owner of an Apple TV, I was pretty excited about being able to order movie rentals directly through my Apple TV. It’s like having cable on demand without actually having to pay a monthly fee for cable. The system is pretty simple to use and relatively inexpensive. Movies run [...]

Way back in January I ordered the much anticipated AppleTV, a computer to TV component that I’ve been waiting for ever since I realized that I didn’t need a DVD player or a VCR to watch TV. I used to run video through my iBook to my TV, but since that died and I upgraded [...]

A while back, I had some major issues with Apple’s service. I opined about how their outsourcing was junky and that while the phone service was good, their store service sucked. I’m happy to report that my latest round of Apple service has been excellent.
My new MacBook has been having the issue that has been [...]

I am a Mac user. At some point in the distant past my dad packed up his QL Sinclair and came home with a Macintosh. To my knowledge, after that first Mac Dad hasn’t strayed from the Apple lineup. This worked out very well for me because when it came time to learn my profession [...]

I understand the occassional need to use Windows products. Actually, the only Windows project that I feel is completely necessary for me is IE, mainly so that I can test otherwise compliant sites with the decidedly non-compliant browser. But there are people who have no other choice that to use Windows-native products.
But where in the [...]

I always find it amusing when companies put a name on a product that is so far at odds with the product so as to be ridiculous. I recently purchased Apple’s new mouse, which they’ve called the Mighty Mouse. Unfortunately, the mouse doesn’t live up to it’s name.
When I think of something “mighty” I’m thinking [...]